Privacy Policy
Last Updated: October 13, 2026
Main Policy Content
- 1. Introduction
- 2. Information We Collect
- 3. How We Use Your Information
- 4. Cookies and Analytics
- 5. Appointment Forms and Uploaded Photos
- 6. WhatsApp and Other Communication
- 7. Sharing of Personal Information
- 8. Data Security and Retention
- 9. Your Privacy Rights
- 10. Children's Privacy
- 11. Third-Party Websites
- 12. Changes to This Privacy Policy
- 13. Contact Us
Introduction
Welcome to Big Derma Hair Transplant & Skin Clinic. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our appointment booking website, https://thebigderma.com.
By using our website or submitting an appointment request, you acknowledge this policy. Where required, we will obtain your consent in accordance with applicable laws.
Information We Collect
When you submit an appointment request or contact us, we may collect your name, phone number, email address, city, selected service, and any message or optional photographs you provide.
If you voluntarily share information about hair loss, scalp conditions, skin concerns, or treatment history, we may use it to respond to your enquiry. Please avoid sharing unnecessary sensitive information through general website forms.
We may also collect technical information, such as browser type, device information, IP address, and website usage data, depending on the tools enabled on our website.
How We Use Your Information
We may use your information to:
– Process and respond to appointment requests.
– Contact you regarding your selected treatment or service.
– Answer enquiries about hair transplant and skin treatments.
– Improve website performance and user experience.
– Protect our website against misuse and security threats.
– Meet applicable legal obligations.
Cookies and Analytics
Our website may use cookies and analytics tools to understand website traffic and improve performance. Depending on the services configured, these may include Google Analytics or Google Site Kit.
You can manage cookies through your browser settings. Where legally required, we will request consent before using cookies or tracking technologies that require consent.
Appointment Forms and Uploaded Photos
Information submitted through our appointment forms is used to respond to your request and facilitate communication with Big Derma.
If you choose to upload photographs, they may help us understand your enquiry. Photo uploads are optional unless a particular service clearly states otherwise. Please submit only information and images relevant to your request.
Your information may be processed by authorised hosting providers, form-processing services, and other technical service providers where necessary to operate the website.
WhatsApp and Other Communication
If you contact us by phone, WhatsApp, or email, we may use the details you provide to respond to your enquiry. Third-party communication platforms operate under their own privacy policies and terms.
Sharing of Personal Information
We do not sell your personal information as part of our ordinary website operations. We may share information with authorised service providers when necessary to operate the website, manage appointment enquiries, provide technical support, or comply with applicable law.
Data Security and Retention
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, loss, or misuse. However, no electronic transmission or storage method can be guaranteed to be completely secure.
We retain information only for as long as reasonably necessary to handle enquiries, maintain relevant records, and meet applicable legal obligations.
Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent where processing is based on consent.
To make a privacy-related request, please contact us using the details below.
Children's Privacy
Our website is not specifically directed at children. Where information relating to a child is collected, we will handle it in accordance with applicable legal requirements, including any applicable parental or guardian consent requirements.
Third-Party Websites
Our website may link to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before sharing personal information with them.
Changes to This Privacy Policy
We may update this policy to reflect changes in our website, services, data-handling practices, or applicable laws. Updates will be published on this page with a revised date.
Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us.
Big Derma Hair Transplant & Skin Clinic
Kolkata Branch:
216/3A, AJC Bose Road, Kolkata – 700017, West Bengal, India.
Berhampore Branch:
31/1, Sabita Ghosh, Ranibagan, Pilkhana Road, Berhampore, Murshidabad – 742101, West Bengal, India.
Phone / WhatsApp: +91 93305 56313
Email: info@thebigderma.com
Website: https://thebigderma.com.
We will review privacy-related enquiries and respond in accordance with applicable legal requirements.